Introduction

Roster, LLC ("we," "our," or "us") operates Roster (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide when registering for an account, including but not limited to:

Name and email address
Phone number
Profile information (such as profile picture, team affiliations)
Payment information (processed securely through third-party providers)
Any other information you choose to provide

Usage Data

We automatically collect certain information when you access the Service, including:

Device information (device type, operating system, unique device identifiers)
Log data (browser type, pages visited, time and date of visit; see "Visitor Location Tracking" below for how IP addresses are handled)
Location data (with your consent)
App usage patterns and preferences

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may limit your use of certain features.

Visitor Location Tracking

When you visit our landing page, we collect your approximate location (city and country) to power the "Roster is growing across North America" heatmap. This applies to visitors located in the United States and Canada.

What we collect: Approximate city and country derived from your IP address at the time of your visit.
How we handle your IP address: Your raw IP address is never stored. We immediately convert it into an irreversible cryptographic hash — it cannot be used to recover your original IP address.
How we use this data: The approximate location data is used solely to display the visitor heatmap on our homepage. It is not used for advertising, profiling, or any other purpose.
Who can see it: The heatmap shows aggregated, approximate geographic clusters — no individual visitor's precise location is ever displayed or shared.

If you have questions or wish to request deletion of any location data associated with your visit, please contact us at contact@roster-app.com.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain the Service
To improve, personalize, and expand the Service
To understand and analyze how you use the Service
To develop new products, services, features, and functionality
To communicate with you, including for customer service, updates, and marketing
To process transactions and send related information
To send you push notifications (with your consent)
To find and prevent fraud and abuse
To comply with legal obligations

Data Sharing and Third Parties

We may share your information in the following situations:

With Service Providers: We share data with third-party vendors who perform services on our behalf (e.g., payment processing, data analytics, email delivery, hosting services, customer service)
With Your Team/League: Information you share within teams or leagues may be visible to other members
For Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
With Your Consent: We may share your information for any other purpose with your consent
Legal Requirements: We may disclose information if required by law or in response to valid legal processes

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, firewalls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access: Request access to your personal data
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data ("Right to be Forgotten")
Portability: Request a copy of your data in a portable format
Opt-Out: Opt out of marketing communications at any time
Withdraw Consent: Withdraw consent where we rely on consent for processing
Object: Object to processing of your personal data in certain circumstances

To exercise any of these rights, please contact us at contact@roster-app.com. We will respond to your request within the timeframe required by applicable law.

GDPR Compliance (European Users)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We are committed to facilitating the exercise of these rights. Our legal bases for processing your personal data include:

Performance of a contract when we provide the Service
Your consent for specific processing activities
Our legitimate interests, provided they are not overridden by your rights
Compliance with legal obligations

CCPA Compliance (California Users)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

The right to know what personal information we collect, use, and disclose
The right to request deletion of your personal information
The right to opt-out of the sale of personal information (we do not sell your data)
The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at contact@roster-app.com.

Children's Privacy (COPPA Compliance)

Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@roster-app.com. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our servers.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. We take appropriate safeguards to ensure your personal data remains protected in accordance with this Privacy Policy.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may provide additional notice (such as an in-app notification or email). Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: contact@roster-app.com